Account Verification

This policy was last updated on: January 18, 2024 (V.1.4).

To satisfy our regulatory and legal requirements to the National Betting Authority and Cypriot Law, we must ensure that:
a) you are aged 18 or over
b) all the information you have provided during your account registration is accurate and valid

Account verification must be completed within 30 days of your account registration. Please bear in mind that we cannot process withdrawals to any account until account verification has been completed. Also, should your total deposits reach €2,000 before 30 days, account verification will need to be completed at this point.

We recommend verifying your in2bet account as soon as you register with us.

Account Verification Procedure

Verify your account by uploading your documents through the Verification section in your account settings or by emailing them to Verification involves two simple steps:

Step 1: Upload your ID

a) Color photo of both sides of your ID card or
b) Color photo of your passport.

If you are a foreign national of a third country you should also upload:
a)Color copy of your Certificate/Residence Permit

Step 2: Upload proof of address

Please provide proof of your Cypriot address by uploading a utility bill issued by any one of the following:

a) Telecommunications provider (CYTA/Cablenet/Primetel/Epic) for internet services, pay-TV or landline services (please include all the pages of your utility bill). A utility bill for mobile services cannot be accepted.
b) Electricity Authority of Cyprus (EAC)
c) Water and Sewerage Boards
d) Local Government Authorities (e.g. garbage collection fees, property tax, property tax or any other tax payment)
e) Certificate from the President of the Community Council confirming the player’s permanent residential address

Your proof of address must be issued within the last 6 months and include the name and address provided during your registration.

In case you do not have a utility bill in your name but in the name of a third person who lives with you, the utility bill should be accompanied by one of the following documents
1. An affidavit in which the relationship between you and the third person is clarified and in which your permanent residential address is confirmed, or
2. A certificate signed by the President of the Community Council, confirming that your permanent residential address is as stated in the utility bill.

Please make sure your documents meet the following criteria:
a) the documents are in colour and of good enough quality to be legible
b) the full documents are displayed (photo of the entire document with all four corners)
c) the documents are valid

Postal Verification Residential Address

If you don’t have any of the documents above, alternatively we can verify your permanent residential address by sending a postal Verification Code to the address you have registered.

As soon as you receive the code, email a photo of the letter to or send it via Live Chat.

Once the review of your documents is complete, we’ll let you know by email and if there are any problems, we’ll be in touch.

Step 3: Upload your payment method

a) For Credit/Debit Card: photo of the credit/debit card you have used or plan to use for your deposits, both sides. The last four (4) digits of the 16-digit number, the cardholder's name and the card's expiration date should be visible. Make sure the last three (3) digits (CCV) are hidden. In the event that your full name is not written or that the card number and the cardholder’s name are on different sides of the card, you should also send a copy of the card confirmation (Card Confirmation).
b) For Skrill/Neteller: screenshot from your Skrill/Neteller account. All personal information must be legible (name, email address, mobile phone number, ID number).

Review Timeframes

We aim to have your documents reviewed and your account verified within 48 hours, but if we need to ask you for additional info it might take a little longer.

Additional documents and information

We reserve the right, where deemed necessary, to require additional proof of your identity and/or proof of your address at any time, regardless of whether you have already verified your account.
The list of additional documents may include (but is not limited to):

a) photo (selfie) of the customer holding their ID card/passport/Alien Registration Card/Residence Permit Card or any other document you have uploaded
b) second identification document and/or proof of residential address
c) birth certificate
d) bank statement/card statement/e-wallet account statement

In addition, we reserve the right, where deemed necessary, to check the source of the funds of your betting activity with us. You may be required to provide additional information and documentation showing that you have sufficient resources to support your betting activity. Such information may include your occupation and salary, supported by documents such as a copy of your payslip and/or a copy of your bank account statement and/or tax statement or any other document deemed necessary.

Your account may be subject to certain restrictions including suspension until you provide us with the required information and documents to satisfy our checks.

In the event that it is found that you have more than one active account or that the information and documents you have provided to us are false or invalid (including documents modified with different software and graphics processors), the Company has the right to cancel the bets you placed and close your account. The Company has the right to report any wrongdoings to the relevant authorities and withhold all funds until the necessary investigation is complete.

Keeping your details up to date

In order to comply with the current Cypriot Law and the Regulations of the National Betting Authority, we are obliged to update the details and documents of our customers.

If any of your personal details change (e.g., permanent residential address, telephone number) you must inform us immediately.

To change any of the information you provided during your initial registration on our site, please contact our Customer Service Department.

We reserve the right, in case your identification document has expired, to ask you to provide us with the renewed document. In addition, we reserve the right, where we deem necessary, to request a new proof of permanent residential address at any time.

Email Verification

Verifying your email is part of the account verification process. Following your registration, we will send you an email to the e-mail address that you registered with, which will include a link.

To verify your email address, please click the link to complete your email verification process.

Please check your junk/spam folder in case the email gets sent there.

If you require assistance or more information about the account verification procedure, please don’t hesitate to contact our Customer Services Team. Alternatively, consult our HELP page at

popuppopupGet In2bet AppRegulationsInformationSafer GamblingSafer GamblingCompany

The website is operated by the company I.T.S Infinity Technology Solutions CY Ltd with registration number HE 399558 and registered office at Arch. Makariou III Street, 80, Panos Englezos Building, 5th floor, Address/Gr. 500, 1077 Nicosia, Cyprus. The company's activities are licensed and supervised by the National Betting Authority (NBA) under the licence of Class B Bookmaker B016 which is valid from February 10, 2023 until February 9, 2025.

Warning: Gambling can be addictive. Play Responsibly. Players must be at least 18 years old. Use of betting services by persons under the age of 18 years old is strictly prohibited by the law. For further assistance, you can visit the Safer Gambling section.